Technical support

Internet Radio Recorder: Click here
Internet Video Recorder: Click here
Digital Giggles: Click here
Learning System: Click here

For any technical support question, please send an email to:
support@innovative-knowledge.com

Registration:
http://www.ufillitup.com/register/fogware

Mail-In-Rebate instructions:
1. First, register at http://www.fog-ware.com/rebate_registration.htm. Your name, email address and privacy will not be sold, nor will you receive any "spam" from signing up with our website. We require registration to participate in promotions for our products so that we may keep electronic record of which products are most popular with our customers.

2. At the end of registering, please print either the confirmation email you will receive, or the page displayed right after clicking the "submit" button as proof of your registration.

3. Send in the Manufacturer's Rebate Form, a copy of the proof of online registration, the original UPC code cut from the retail box, and a copy of your original receipt to:

Fogware Publishing
88 S. 3rd Street, #308
San Jose, CA 95113

Any questions regarding the rebate process please email
customercare@innovative-knowledge.com


Tips for Visual Dictionary

Visual Dictionary with the latest QuickTime V7.4

Reported Issues:
The program produces an echo effect at the trailing edge of each sound.

To fix this problem, follow these steps:

1. Locate the installation path of the software (by default, the Visual Dictionary installs in " C:\Program Files\QA International\Visual Dictionary\ ").

2. Within this main directory, browse the " \Data\Mov\ " folder.

3. Erase the file named "AnimIntroV3D.mov"

4. Uncompress the " AnimIntroV3D.zip " file here downloaded and place the new " AnimIntroV3D.mov " file into the " \Data\Mov\ " folder to replace the file that was previously deleted

5. The application should now be able to start up normally.